A new JRS Malta report uncovers shocking levels of exploitation and mistreatment among migrant workers in Malta, including withholding of wages, firing people without due cause, violations of health and safety regulations, and numerous instances of bullying,...
On Friday, 12th September, we invite you to gather with us at St Aloysius College, B’Kara, for our annual fundraising celebration, Under the Stars. Doors open at 7pm. This year’s event is all about celebrating community – with live music, delicious food, and a raffle...
JRS Malta is seeking to recruit a Maternity Leave Cover – Advocacy & Administration to work with forced migrants and asylum seekers. The selected candidate will be offered a 6-month definite term full-time contract. As this post is a maternity leave cover, renewal...
JRS Malta is seeking to recruit a LAWYER, to work with asylum seekers and immigrants in Malta. The post is a full-time post, however applications from individuals wishing to work part-time or reduced hours will also be considered. Individuals who cannot work at least...
aditus and JRS Malta welcome the recently published report by the European Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment (CPT). The report confirms many of the concerns we have been raising for several years regarding the...
Dying with dignity is not about deciding when to die, but about making sure every person is cared for, given adequate pain management, and never made to feel like a burden. Accompanying refugees at the end of their lives, we have witnessed first-hand the excruciating...
JRS Malta is seeking to recruit CULTURAL MEDIATORS who are fluent in the following languages: Bangla, French, Spanish, Tigrinya, Ukrainian The selected candidate will be offered a six-month contract of service - renewable upon review - to support members of the JRS...
JRS Malta is launching a call for Expression of Interest for a researcher to work with the Project Research Coordinator to conduct a mapping exercise into the needs and sources of support of asylum seekers who identify as vulnerable. This task is part of the RRF...
JRS Malta is seeking to recruit a PSYCHOSOCIAL TEAM COORDINATOR to work with forced migrants and asylum seekers. The post is a full-time post, however applications from individuals wishing to work part-time or reduced hours will also be considered. Individuals who...
JRS Malta is seeking to recruit a SOCIAL WORKER to work with forced migrants and asylum seekers. The post is a full-time post, however applications from individuals wishing to work part-time or reduced hours will also be considered. Applicants are to submit a letter...
We are here for you…
At JRS we do our best to provide clients with a professional service focused on supporting clients’ needs. We do our utmost to help clients feel respected and supported, as we meet their needs. If however there has been a situation where you have felt unsafe as a result of the behaviour of our staff or have experienced any form of misconduct or harassment from a member of the JRS staff, we invite you to inform us. We take these situations very seriously and will deal with this complaint/report in a confidential and prompt way.
To know more about our complaints procedure in your language:
TIG – SOM – AMH – ARB –ESP – FR
How can you inform us?
You can inform us by:
Please provide as much information as possible about the situation you wish to bring to our attention so that we can look into it and deal with it in the best way possible. Providing your name and contact number will allow us to deal with the complaint more effectively. It is, however, possible to submit a complaint anonymously.
What happens once I submit a complaint?
Your complaint will be received by the JRS complaints officer, who will acknowledge that they have received it, record it confidentially and make sure that it is investigated. You might be called for a meeting to provide further information, and you will always be informed of the outcome of any decisions that are taken regarding your complaint.
Safeguarding your rights as a client
A new JRS Malta report uncovers shocking levels of exploitation and mistreatment among migrant workers in Malta, including withholding of wages, firing people without due cause, violations of health and safety regulations, and numerous instances of bullying,...
On Friday, 12th September, we invite you to gather with us at St Aloysius College, B’Kara, for our annual fundraising celebration, Under the Stars. Doors open at 7pm. This year’s event is all about celebrating community – with live music, delicious food, and a raffle...
JRS Malta is seeking to recruit a Maternity Leave Cover – Advocacy & Administration to work with forced migrants and asylum seekers. The selected candidate will be offered a 6-month definite term full-time contract. As this post is a maternity leave cover, renewal...
JRS Malta is seeking to recruit a LAWYER, to work with asylum seekers and immigrants in Malta. The post is a full-time post, however applications from individuals wishing to work part-time or reduced hours will also be considered. Individuals who cannot work at least...
aditus and JRS Malta welcome the recently published report by the European Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment (CPT). The report confirms many of the concerns we have been raising for several years regarding the...
Dying with dignity is not about deciding when to die, but about making sure every person is cared for, given adequate pain management, and never made to feel like a burden. Accompanying refugees at the end of their lives, we have witnessed first-hand the excruciating...
JRS Malta is seeking to recruit CULTURAL MEDIATORS who are fluent in the following languages: Bangla, French, Spanish, Tigrinya, Ukrainian The selected candidate will be offered a six-month contract of service - renewable upon review - to support members of the JRS...
JRS Malta is launching a call for Expression of Interest for a researcher to work with the Project Research Coordinator to conduct a mapping exercise into the needs and sources of support of asylum seekers who identify as vulnerable. This task is part of the RRF...
JRS Malta is seeking to recruit a PSYCHOSOCIAL TEAM COORDINATOR to work with forced migrants and asylum seekers. The post is a full-time post, however applications from individuals wishing to work part-time or reduced hours will also be considered. Individuals who...
JRS Malta is seeking to recruit a SOCIAL WORKER to work with forced migrants and asylum seekers. The post is a full-time post, however applications from individuals wishing to work part-time or reduced hours will also be considered. Applicants are to submit a letter...
A new JRS Malta report uncovers shocking levels of exploitation and mistreatment among migrant workers in Malta, including withholding of wages, firing people without due cause, violations of health...
On Friday, 12th September, we invite you to gather with us at St Aloysius College, B’Kara, for our annual fundraising celebration, Under the Stars. Doors open at 7pm. This year’s event is all about...
